Facebook Messenger is currently used by more than 900 million people worldwide. Users, in addition to chatting with friends and family, also come into contact with companies and brands. each month between usa phone number list and businesses. Bots therefore represent an evolution of online relationships, because they are able to autonomously provide answers like any real-life Customer Service.
A ChatBot, once installed, will be able to intercept every single message that a user sends privately to the Facebook page, responding immediately based on the predefined settings. Each chatbot is associated with a web address, so companies and brands will have the possibility of promoting their bots with marketing strategies or through dedicated buttons.
Furthermore, every single user who accesses the chat is recorded and can become the object of retargeting activities. In short, the same mechanism as a newsletter but with much more incisive and less invasive performances (it is the user himself who gets in touch).
Not sure if a ChatBot could be useful to you? Contact us , as always without obligation.