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Stakeholders involved: to be defined,

Posted: Mon Dec 23, 2024 6:53 am
by tapeya6238
Email template migration: updating and optimizing email templates to make them compatible with the new CRM platform, to ensure consistency and effectiveness of communication.
IP warmup and gradual message migration: This is a deliberate process of establishing a good sender reputation with email service providers by gradually increasing the volume of emails sent from a new IP address.
Step #5: Configuring the connectors
On average, Batch customers use six different Martech solutions. Batch natively connects with over 45 Martech partner solutions , and is continuously expanding its various integrations.

Integrating these systems allows for a more comprehensive vision and the implementation of sophisticated marketing strategies such as targeted campaigns based on customer data, geolocalized marketing or even the personalization of shared content.

depending on the Batch client's martech ecosystem.

What is achieved: implementation of integrations with partner solutions DMP/CDP, CRM, analytics, geofencing, image customization, etc.

Step #6: Backend flow
These backend flows are essential to automate the sending of messages across different channels and ensure the protection of user data through real-time processing of privacy requests.

Stakeholders involved: backend teams.

What is achieved: integration of messaging APIs and management of data access/deletion requests using the dedicated GDPR API.

Connect messaging APIs to the backend: Integrating data telegraphum messaging APIs ensures that the CRM system is able to communicate with customers across different channels in a consistent manner.

Data Privacy: Managing user data access and deletion requests is essential for legal compliance with data protection regulations.

Conclusion
In conclusion, Batch’s omnichannel implementation, step by step, is the result of multidisciplinary teamwork that integrates various issues, from data integration to backend processes. It involves meticulous data mapping, SDK integrations and email system configuration to ensure data flow across all channels.

Backend API connectors and configurations remain essential to deepen customer insights and personalization. The goal remains to ensure an optimal user experience and prepare Batch customers to effectively engage their users across multiple platforms and through a variety of sophisticated use cases.