It is also effective to conduct surveys during times when there are no games (off-season). Online surveys can also be used as an effort to keep fans interested by creating regular points of contact. For more information on how sports clubs use surveys, please see the example of Nagoya Grampus. For more information on the Nagoya Grampus case study, click here. The answer lies in the collected voices and actions of fans. The three-year history of Nagoya Grampus-style marketing.
② Utilizing online fan meetings The second is to utilize italy telegram database online fan meetings. As it becomes more difficult to hold real-life events, some sports clubs have begun holding fan meetings using online conferencing tools to directly listen to customer feedback. As the style of watching games changes, How do fans feel? What are you looking for? It is a great way to hear the real voices of customers. Web fan meetings eliminate the situation where face-to-face customer contact is reduced and needs are difficult to see.
Although there are still operational issues to be resolved, the number of success stories is gradually increasing. It is expected that the number of sports clubs that effectively use online fan meetings as a way to gather fan feedback will increase in the future. summary There are also positive aspects to be expected from the changes in the sports industry in the COVID-19 era. Establishing a new style of enjoying and supporting sports Changes in expectations and values for watching sports Adapting to change will lead to a change in the attitude of existing fans and will also lead to the acquisition of new fans.
Three points to keep in mind when using your YouTube channel
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