Lightspeed’s Self-Order Menu app is the first technology of its kind designed qatar cell phone number for small and mid-sized restaurants, and now available to our customers using Lightspeed Restaurant – our cloud-based POS software that helps restaurateurs better manage their businesses.
The Self-Order Menu app enables self-service ordering that enhances the dining experience for both the restaurant owner and the customer. In addition to helping restaurants increase sales and reduce labor costs, the Self-Order Menu app also meets the expectations of modern consumers by giving them complete control over the food and beverages they order. From the touchscreen of an iPad at their table or via stationary ordering kiosks, they can send their requests directly to the kitchen.
How does self-ordering impact your restaurant?
Reduce the wait
Customers don't like to wait for service, especially in quick service restaurants that, by definition, promise fast service. With increasingly elaborate menus and larger orders, service is slowing down in these restaurants.
With this app, you can say goodbye to queues in your restaurant. Whether via a kiosk or directly at the tables, customers no longer have to wait for a server to be ready to take the order. They can even pay directly. By reducing the wait, restaurateurs offer a better quality experience.
Increase your income
Self-service technology can help drive order growth in a number of ways. Overall, Lightspeed customers using the Self-Order Menu app see 15% more profit on beverage sales. Customers are more likely to make impulse purchases when they only have to make a few taps on the touchscreen, without the need for a server.
And you can expect even more results by adding mouth-watering photos of your dishes or desserts.
In addition, thanks to the Self-Order Menu app, servers can also encourage customers to consume by making suggestions. Since they no longer have the task of writing down orders, they can talk to customers, identify their tastes and suggest dishes that suit them.
self-service order taking
Avoid mistakes
The customer judges you on the accuracy of the orders you bring them. Your server bringing the wrong dish is not just a satisfaction issue. It can be dangerous, if your customer has allergies or dietary restrictions. When orders are taken manually, there is no way to guarantee perfect accuracy. Orders can be misread or misnoted.
The Self-Order Menu app leaves no room for errors. A customer can order their own food and drinks, and everything is sent directly to the kitchen. In addition, orders go from the iPad to the kitchen directly. One less step means fewer possible errors.