The increasingly unpredictable changes in the environment and the global standardization of products mean that competitiveness depends on the customer-centric mentality of the organization.
Without a doubt, and especially in B2B, activating your customers' vision is a indonesia business email list fundamental tool to become specialists in customers rather than products.
At BtrueB , we are experts in B2B and Industrial Environments and we offer a specialized service in Customer Analysis . We work on the complete process of designing, developing and applying the conclusions of this analysis to the company's strategy.
Below we will talk about how to design a customer analysis, how to apply it and the importance of customer-centricity in B2B.