Monitoring and after-sales

[bitheerani90]

The relationship does not end with the signing of the contract.

Good after-sales support and follow-up ensure customer satisfaction and increase the chances of repurchase and referral.

How does the B2B sales funnel work?
The sales funnel represents the customer's b2b email list within your sales strategy , from the first contact to the final decision. It is divided into five stages: awareness, interest, evaluation, engagement and action. Check out each one:

Awareness
The customer notices a problem and starts looking for solutions.

They may find your business through content marketing, ads, recommendations, or directly through your store or sales page.

Interest
Once a customer is attracted, they will research your solution further. They may read blogs, watch reviews, check ratings, or contact your sales team.

Assessment
Here, he analyzes the information collected and forms an opinion.

It is essential to offer relevant content, success stories and testimonials to reinforce the decision.