Process management: what is it and what are the benefits?

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Process management is an important strategy for optimizing internal operations and increasing company results. It is possible to reduce costs and improve the performance of activities, positively impacting the productivity and quality of the organization.

What you will see in this article:


What is process management?
How important is process management?
What are the benefits of process management?
Gamification and process management
How does gamification impact process management?
How to implement gamification in process management?
However, many companies still don’t know how to adopt this tool in ca email database daily lives. Find out what it is and what the benefits are of investing in process management!

What is process management?
Process management is a management approach that helps a company organize its workflows to ensure the quality of operations. Through management, analysis and monitoring, it is possible to continuously improve each activity and, therefore, improve business results.


However, it is necessary to define what the internal processes are and how to carry them out in the most diverse areas to prevent each employee from carrying out a task completely according to their subjective vision, generating products or services of variable quality and references — which will impact the solution offered to the customer and not always in a favorable way.