SA Data

You’ve probably heard of VoIP, right? Let’s understand how it can be used to automate your company’s activities.


One thing is certain: regardless of the industry, every company dreams of achieving its full potential in the development of its tasks. And for this dream to become a reality, investing ...

Are you familiar with VoIP technology? And do you know what to do to choose the best company that offers this service? There are several options available on the market, and if you are confused about this, see now everything you need to analyze when hiring this service with one of these companies ...

Understand better what an IP PABX is and its benefits - Tripla



First, a fact: no matter what your business or company is in, telephone service is still essential. Even in times of WhatsApp or chatbot service, many customers continue to seek quality telephone service. Whether to ask questions ...

In the past, the internet was represented by a cloud design, as it represented flowcharts and diagrams. With the updating and growth of the internet, the cloud has become something that is part of the digital world, but with a different purpose.

This cloud storage technology is increasingly gaining ...

The possibilities available for using the VoIP telephone system are: IP software (uses the microphone and speakers of the computer or cell phone to make and receive calls), IP hardware (specific device that directly connects a local data network to the internet) and the analog telephone via ATA ...

Knowing the strengths and weaknesses of your product or service is essential for business growth, and when focused on customer service, it makes it possible to predict problems and suggest solutions to customers.


When hiring a service, one of the points most considered by consumers is the time ...

Step 1 – Assessment
Assess your business needs and possibilities. Consider realistic deadlines that include time to implement changes to the IP network infrastructure, perform IP telephony and application tests, and adapt departments and employees to the new operating system.

At this step, are in ...

There are currently several features that can help your company improve the quality of its telemarketing service and increase the productivity of its customer service teams. Technologies such as URA (Interactive Voice Response), automatic dialers, recording tools, digital telephony and monitoring ...

An essential tool for customer service teams, the customer service script can optimize and increase call center productivity. Some points should be considered when producing this script:

Create an empathetic greeting;

Build rapport by asking how the customer is doing;

Explain the reason for the ...

在 CRM 系统中，您收集并存储大量客户和潜在客户数据，例如位置、职业档案、与公司的数字交互及其主要兴趣。

如果这个描述让 CRM 听起来像是一个完整的联系人列表，那么我们会提到其他功能。它可以与其他平台集成并优化公司的所有业务流程。

总体思路是允许对客户数据进行不同级别的访问，以提高销量、创建更加 俄罗斯号码 个性化的营销活动，甚至优化库存管理。

CRM的实际应用有哪些？
CRM 工具有很多功能。可以主动追踪各种客户信息并智能管理数据。

此外，它允许不同的团队相互联系，结合目标来推动公司的发展。

为了跟踪客户与有价值信息的整体交互，CRM 系统不仅仅是业务联系人数据库 ...